Why AI will never eliminate the need for pharmacists

The pandemic made room for technological advancements in healthcare. COVID’s strain on frontline workers, and on existing systems that have been used to treat, assist and service patients, spurred the development of new tech to assist and accommodate complex job demands.

Tech like AI chatbots and ChatGPT can handle tasks like, among other things, responding to insurance claims, which allows physicians to spend their time on patient-centered…