Editor
Neri Karra walked into a Macy’s in Washington, DC, last month and was surprised at just how different it was from the department stores in her native Paris.
“Things were on top of one another — everything all at once and no curation,” said Karra, a brand consultant and professor of entrepreneurship strategy at Oxford University.
She had been visiting family in the American capital and wanted to shop for the holidays. The single-brand…
