Virtual group therapy enables Geisinger to treat more patients and maintain care continuity

At the start of the COVID-19 pandemic, the department of psychiatry and behavioral health at Geisinger began experiencing a significant increase in demand for behavioral health services.

THE PROBLEM

The demand for services was most noticeable for adult psychotherapy services, with waits as long as several months and several thousand outstanding orders. Simultaneously, the department was beginning to shift much of its care to telemedicine,…