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VA launches immersive training pilot to improve veterans’ care experiences

VA launches immersive training pilot to improve veterans' care experiences

The Veterans Administration Office of Healthcare Innovation and Learning and Veterans Experience Office launched a virtual reality pilot training program that is immersing staff in a computer-generated VA facility.

WHY IT MATTERS

The agency’s frontline team members gathered at the Orlando VA to experience that process from the veteran’s perspective in a train-the-trainer session, according to the VA in a new 

 from the “VA Immersive:…

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