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UW Health nurses test AI tools for patient messaging

UW Health nurses test AI tools for patient messaging

As part of a joint artificial intelligence pilot program with Microsoft and Epic that initially launched in 2023 – and out of a growing need to address workforce shortages and growing demand for healthcare – UW Health nurses have begun testing how a large language model could help draft responses to patient questions sent through the health system’s patient portal.

“It’s critical that we as nurses are part of the conversation when it…


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