When the Gap went silent on Threads two weeks ago, its fellow retailers sounded the alarm. American Eagle was first, posting “someone check in on Gap, it’s been 4 days …” Old Navy then jumped in to help, writing “My sister was kidnapped … help me find her.” Soon, Gap replied with a GIF of a woman rolling her eyes and walking away from her laptop: “We’re working weekends now?”
The exchange is indicative of how brands are…