Ticketing Platforms Need to Prioritize Fans Over Bots and Scalpers — Here’s How

When buying concert tickets, fans of A-list artists like Swifties, the BTS Army, the Beyhive, and others really can’t catch a break. Fans have fought tooth and nail to land tickets to the hottest tours of 2023, from Swift’s The Eras Tour and Beyonce’s “Renaissance” Tour to Drake’s It’s All a Blur tour. And despite the headline-making, disastrous Ticketmaster presale of Swift’s Eras Tour in November 2022 that ended in a literal congressional hearing, fans are still frustrated by the system.