The key relationship between health equity and telemedicine

Health inequity is the result of the behavior of people. It is not the result of anything natural. It involves structural inequalities in the delivery of care – inequalities that are avoidable.

Trying to correct health inequity is part of the job for Toni Land, head of clinical healthcare experience at Medallia, a patient and customer experience management company.

“Prioritizing health equity is key to the future of healthcare because there…