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Some OpenAI customers are thinking about switching to rivals amid chaos

Some OpenAI customers are thinking about switching to rivals amid chaos

Jaap Arriens | Nurphoto | Getty Images

When there was a companywide protest at OpenAI after its CEO Sam Altman was ousted, software startup CEO Arjun Bansal began fielding increased calls from customers asking for help to lessen their use of OpenAI’s GPT large language models.

At his startup Log10, Bansal oversees the production of tools that third-party developers can use to build LLM-powered applications. Since the OpenAI drama unfolded,…


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