River Valley Counseling Center boosts productivity and experience with telehealth

River Valley counseling Center’s Holyoke Clinic in Holyoke, Massachusetts, always was trying to make ends meet with its technology.

THE PROBLEM

Its efforts to revamp and improve its technology were merely trial and error.

Staff were putting band-aids on their technologies, struggling to figure out what the root of the issues were when disruptions would occur. Was it the computer itself? Network connectivity? A glitch in the signal? To put the…