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Providers see opportunity in early success of 988 mental health hotline

Providers see opportunity in early success of 988 mental health hotline

The suicide and mental health crisis hotline has seen a dramatic increase in call volumes since converting its number to 988, presenting a big opportunity for healthcare systems to better coordinate mental and behavioral health services.

But providers are still figuring out where they fit into the new system and how they can be reimbursed for mobile response and call services beyond government grants. The number of monthly calls to…


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