Our 'four-star' Bulgarian hotel was like an abandoned building from the 1970s, with exposed live wires hanging at child's height, dangerous paving…it was a depressing place to be – we're so angry and upset

A couple from Hull have been left angry and upset by the ‘depressing’ state of their four-star hotel during a trip to Bulgaria.

They described the hotel as being like ‘an abandoned building from the 1970s’, claiming to have spotted live cables at a child’s height and dangerous paving.

Chris Sunman and his partner Nicky booked a holiday to the eastern European country in May and were looking forward to their stay in the upmarket Fenix Hotel at the Sunny Beach resort on the Black Sea coast….