Most hospitals are not yet ready for LLM-based patient portals

Various capabilities have been incorporated into modern patient portals, including chatbots and digital twins, to maximise their potential for improving the patient experience. However, it may take a while for hospitals to apply the newer large language models to their patient portals.

In the session “Patient portal integration for enhanced hospital operations,” Dr Roel Bolt, CMIO, Franciscus Hospital discussed the evolution and innovation of…