With 15,000 team members, 3,000 providers and $3.1 billion in annual operating revenue, Memorial Healthcare System is one of the largest public health systems in the U.S. A South Florida-based academic medical center, Memorial operates six hospitals, including the Joe DiMaggio Children’s Hospital; numerous primary, urgent and 24/7 care facilities; a health specialty center; and a nursing home.
THE PROBLEM
Memorial began offering on-demand…