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McDonald’s will stop testing AI to take drive-thru orders, for now

An exterior view of a McDonald’s fast food restaurant...

If your local McDonald’s has been getting your order confidently wrong with an AI chatbot at the drive-thru, I have good news for you: The company is ending the program for now. The company told franchisees that it’s winding down an AI drive-thru ordering partnership with IBM “no later than July 26th, 2024,”

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The company will reportedly remove the tech from the over 100 restaurants…

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