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in Health

Lehigh Valley streamlines ED triage with virtual docs and nurses

by Editor April 12, 2023, 2:56 am 1.5k Views

Like many health systems, Allentown, Pennsylvania-based Lehigh Valley Health Network had been facing the problem of long wait times in its emergency departments.

To confront the problem, Lehigh Valley began using telehealth and telecommunications technologies to mobilize resources to optimize a patient’s waiting time – while reducing the number of patients leaving the ED without being seen.