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H&M Considers Charging for Online Returns to Cut Costs, CEO Says

H&M Considers Charging for Online Returns to Cut Costs, CEO Says

Swedish fashion retailer H&M is considering charging for online returns amid a series of efficiency measures to reduce surging costs.

The company is trying out the fees in Norway and the UK in coming days, embracing a measure that rivals have turned to as well, chief executive officer Helena Helmersson said.

“We are testing it as a possible measure we could take, all depending on how the customers react,” the CEO said in an interview…


Posted by Editor

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