Editor
Hospital and health system C-suite executives and health IT leaders know the patient experience is crucial to ongoing success in healthcare.
The question is: How to continually improve it?
This week’s podcast looks at what’s on the horizon for the patient experience and seeks to answer that question. Our guest, from Press Ganey Associates, a patient experience consulting firm with 40 years of experience in the field, is Chrissy Daniels, chief…
