Ruth Williams-Brinkley, president at Kaiser Foundation Health Plan of the Mid-Atlantic States, said leadership is about training others to support the organization’s mission.
“It’s the ability to shape people, to mold them and to hold them up to do their jobs, and not do their jobs for them,” she said.
An effective leader must seek input from employees too, said Dr. Susan Turney, CEO at Marshfield Clinic Health System in…