Dr. R. Hal Baker, chief information and digital officer at York, Pennsylvania-base WellSpan Health, asks a simple question: “What if?”
He does so because, he says, old ways of thinking and doing have become obsolete, and the organization’s teams have been driven to reimagine the way they operate to improve processes.
THE PROBLEM
“We pride ourselves on the idea of ‘Working As One’ to provide an integrated approach to our patients across our…