At Geisinger, DME ordering automation pays off with big dividends

Geisinger Health Plan serves more than 600,000 members across the state of Pennsylvania, including rural and underserved populations outside of the larger metropolitan areas.

THE PROBLEM

Many of these members want or need to access healthcare from their homes, whether that looks like a mother who needs a breast pump and support from an in-home lactation consultant or a COPD patient receiving respiratory therapy and oxygen on a daily or weekly…