At Denver Health, telehealth education and equipment help close equity gaps and boost engagement

The COVID-19 public health emergency prompted a rapid shift to telemedicine as both a replacement and adjunct to usual in-person care. However, based on the National Institute on Aging’s

, researchers estimated roughly one-third of older adults in the U.S. are not ready to participate in video visits.

THE PROBLEM

Inexperience with technology was the major barrier – those who were older, Black or…