AI-based system reduces claims denials for Community Medical Centers of Fresno

For Community Medical Centers of Fresno, as with many other healthcare facilities, denials are a constant source of pain, and managing them is an ongoing struggle.

THE PROBLEM

In roughly the last 10 years, payers have increased their delay tactics – one method has been to do that with denials, said Eric Eckhart, director of patient financial services at Community Medical Centers of Fresno.

“This increased volume translates to an increased…