A Sustainability-Focused Logistics Solution for Fashion’s Returns

Returns are an on-going logistical challenge for fashion retailers, with significant implications on how sustainable their operations are. Whether preference-based, a faulty item, or a symptom of “

” in which consumers over-purchase multiple versions of items and return the undesired excess, millions of items are in transit for return every day.

The business of returns is a $206 billion industry. In 2021, 20 percent of…