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Patients armed with telehealth tools help Baptist Health deliver better care

Patients armed with telehealth tools help Baptist Health deliver better care

After the near emergency ramp-up of video visits across the organization when the COVID-19 pandemic struck, Baptist Health, a health system based in Louisville, Kentucky, that serves Kentucky and Indiana, evaluated some of its outcomes, including willingness to do more video visits in the future.

THE PROBLEM

One of the challenges was with the lack of a significant physical exam. While there is quite a bit that can be gleaned by a video visit…


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