How UPMC’s virtual-first healthcare model works

UPMC Central Pennsylvania, a hospital that in 2021 achieved Stage 7, the top of the HIMSS Electronic Medical Record Adoption Model, has been a leader in telemedicine, with more than two dozen robust virtual care programs.

THE OPPORTUNITY

The COVID-19 pandemic created an immediate opportunity for UPMC Central to rethink healthcare beyond the walls of the office setting. The urgency, and patient demand for care, allowed UPMC to expand existing…