Hospitals rank low across industries for patient and employee satisfaction

The 2023 Healthcare Experience Trends report aims to provide healthcare leaders with a global snapshot of insights and recommendations on what patients expect and what employees need.

WHY IT MATTERS

For the analysis, Qualtrics, which offers a HITRUST-certified and FEDRAMP-compliant experience management platform, surveyed nearly 9,000 consumers across 29 countries and 3,000 healthcare employees across 27 countries.

“They want respect,…