BoF LIVE | How to Reimagine Returns

27th October at 17:00 BST / 12:00 EDT

Today, for both brands and retailers, optimising the returns process is critical to retaining customers — and acquiring new ones.

Featuring Andrew Pease, Senior Director of Growth, Paypal Kate Nightingale, Head Consumer Psychologist and Founder, Humanising Brands in conversation with Alice Gividen

This BoF Live is made in partnership with

To prepare for the upcoming webinar:

If you don’t…