For better outcomes, health systems invest in quality and safety workforce

To address gaps in organizational competency, health systems can establish a chain of command and split up responsibilities more efficiently.

Before its leaders began putting resources toward revamping its quality program, Alameda Health System was in a tough spot. In 2020, the San Francisco Bay Area public health system received low hospital safety grades from the Leapfrog Group and five condition-level findings from the Joint Commission…