Editor
As one of the largest physician-owned primary care groups in the U.S., with more than 450 providers across 80 practices serving more than 400,000 patients, Central Ohio Primary Care was dealing with a lack of connectivity and usable data with its fax- and phone-based referral intake system.
THE PROBLEM
After referrals were created in the electronic health record system and sent off, staff often could lose sight of the patient and their…
